Need urgent help now? Nily consultations are scheduled services and are not monitored continuously. If you or someone else is in immediate danger in India, call 112 or go to the nearest emergency department. If you may harm yourself, cannot stay safe or need immediate mental-health support, call Tele-MANAS at 14416 or 1-800-891-4416. Do not wait for a booking, message, form, payment or email response.
Speak with a verified mental-health professional online—with role, scope and fees clear before booking
Finding mental-health support should not require guessing whether you need a psychologist, psychiatrist, counsellor or another professional. Nily helps you compare the exact verified role, qualifications, registration where applicable, languages, consultation scope, fee and availability before you request an online mental-health consultation.
Depending on your needs and live professional availability, the appropriate path may involve psychological assessment, counselling or psychotherapy, psychiatric evaluation, general medical care, a structured wellbeing program, urgent in-person support or another local service.
No automated result guarantees a diagnosis, prescription, certificate, therapy plan or professional match. Crisis and emergency support must not wait for an appointment.
Illustrative app view — the Nily app is live on Google Play and the App Store
What is an online mental-health consultation?
It is a scheduled remote session with a professional whose role and scope should be clear before booking. The purpose may be orientation, assessment, counselling, psychotherapy, psychiatric evaluation or referral depending on the verified provider.
Choose by need and verified scope—not by a vague title
Psychiatrist, clinical psychologist, counselling psychologist, psychologist, counsellor, therapist, psychotherapist, doctor and coach are not interchangeable titles. Nily displays only the exact verified role, qualification, registration where applicable and permitted scope.
Psychiatrist
Clinical psychologist
Counselling psychologist
Counsellor, therapist or psychotherapist
General doctor or another service
How an online mental-health consultation works
Step 1
Review urgent-support guidance
Step 2
Choose the kind of support you are seeking
Step 3
Compare live professional profiles
Step 4
Review privacy and session conditions
Step 5
Request and confirm the consultation
Step 6
Prepare without retelling everything publicly
Step 7
Receive role-appropriate next steps
Consultation, counselling, therapy, psychiatry and screening are different
| Need | Relevant Nily path | What it does not guarantee |
|---|---|---|
| Understand which professional role may fit | Mental-Health Consultation | A perfect match or clinical outcome |
| Use a validated or structured self-check | Mental Wellbeing Tools | Diagnosis or emergency assessment |
| Follow an ongoing wellbeing pathway | Mental Wellbeing Program | Psychotherapy or psychiatric care unless explicitly included |
| Discuss general medical concerns | Online Doctor Consultation | Specialist psychiatric assessment |
| Track mood, sleep, stress and daily function | Daily Health Check-In | Monitoring by a professional |
| Get immediate crisis or emergency help | Mental-Health Safety Guidance | A scheduled Nily appointment |
Therapy usually involves an ongoing professional process with agreed goals and an appropriate trained provider. A one-time consultation may support orientation or assessment but must not be sold as a complete therapy outcome.
Concerns an appropriate professional may discuss
Depending on role, training, service scope and individual assessment, an online consultation may cover anxiety, low mood, stress, sleep difficulties, grief, adjustment, relationships, work pressure, caregiver strain, postpartum emotional wellbeing, coping, recurring thoughts, behavioural patterns, attention concerns, substance use questions or medicine-related concerns.
These terms describe reasons people seek support; they do not state that you have a condition. Some situations require in-person, emergency, medical or specialist evaluation. The professional must explain when online care is not sufficient.
Between sessions, you may also want to maintain your own record of mood, sleep, stress and daily function through Personalized Health Tracking .
Medicine decisions require an authorized prescriber and individual assessment
Only an appropriately qualified and legally authorized prescriber may prescribe. Online availability, identity verification, clinical appropriateness, jurisdiction and applicable rules affect what can be prescribed.
Nily must not promise an antidepressant, anti-anxiety medicine, sleep medicine, ADHD medicine, controlled medicine, refill, sick note or medical certificate. Do not stop, start, double, share or change a psychiatric medicine without appropriate professional guidance. For possible serious side effects or urgent medicine concerns, use direct medical help.
Track Medicines and Possible Side Effects SafelyPrivacy begins before you describe what happened
The most private questions deserve a private answer — from home, on your terms, before you describe anything in detail.
The public availability module requests only coarse routing information. Detailed symptoms, trauma history, therapy notes, safety responses and medicine details belong in a protected intake accessible only to authorized roles for a defined purpose.
Sessions are not recorded by default. If a lawful service ever proposes recording, it requires a separate explicit explanation and consent; declining must not be hidden inside general terms. Nily discloses platform, access, documentation, retention, messaging limits and whether another person may attend.
No platform can promise absolute confidentiality. The applicable notice explains lawful and safety-related limits without using them to justify broad access.
Special situations need a safer route
Immediate danger or inability to stay safe
Call 112, go to the nearest emergency department, or call Tele-MANAS at 14416 or 1-800-891-4416. Ordinary booking must stop.
Possible psychosis, mania, severe confusion or loss of contact with reality
Seek urgent in-person assessment, especially when behaviour is unsafe, sleep is severely reduced, judgment is impaired or symptoms are rapidly worsening. Do not rely on a screener or scheduled chat.
Violence, abuse or coercive control
Use a safe device and a support route appropriate to the immediate situation. Do not send notifications or messages that could increase risk. Emergency services may be necessary.
Substance intoxication or withdrawal
Some withdrawal states and overdoses are medical emergencies. Use urgent medical care rather than waiting for an ordinary mental-health appointment.
Children and adolescents
Age, guardian involvement, consent, assent, privacy, professional scope and emergency contact requirements must be checked before booking. Do not route a minor through an adult flow or promise secrecy that the service cannot legally or safely provide.
Need for physical examination or local intervention
Online consultation may be unsuitable when an examination, vital signs, laboratory assessment, immediate observation, local prescription process or urgent team response is needed. The professional may recommend in-person care.
Read Mental-Health Safety GuidanceWhat every live professional profile must show
- Verified full name and current professional role.
- Exact qualifications and awarding institutions where verified.
- Registration body and number where the role or service requires it.
- Jurisdiction and online-practice eligibility.
- Languages actually offered.
- Age groups and concerns within scope.
- Consultation, assessment, counselling, therapy and prescribing scope without conflation.
- Session format and displayed duration if verified.
- Fee, taxes where applicable, cancellation and rescheduling terms.
- Next available slot and timezone.
- Emergency, messaging, follow-up and documentation limitations.
Nily does not publish fabricated ratings, "top doctor," "best psychologist," years of experience, success rate, patients helped, institutional affiliation or outcome claims without verified evidence and permission.
Check mental-health consultation availability
The public module routes to live, verified inventory. It never collects detailed health or crisis information in marketing analytics.
Pricing
Talk to a professional — free
- Speak with a verified psychologist, psychiatrist or counsellor — right in the app
- The consultation is free; each professional’s exact scope and session format are shown before you book
- No card needed to start
Free covers the scheduled consultation itself — not free 24/7 chat or crisis monitoring. For urgent help, call Tele-MANAS at 14416 or 112 in an emergency.
256-bit AES encryption at rest · TLS in transit. Your health data never leaves the people you trust.
Location: state or union territory and current country, for jurisdiction and emergency routing.
Age band: adult or minor pathway; exact date of birth belongs in protected booking when required.
Support sought and preferred role: a broad controlled category, including "I am not sure," plus psychiatrist, clinical psychologist, counselling psychologist, counsellor/therapist, another role or "help me understand." Only live verified roles are shown.
Language preference: only languages supported by current inventory.
Format and broad availability: supported video, audio or other format, and a coarse time window.
Crisis interruption: a direct, non-analytic urgent-support choice always remains visible. Direct 112 access stays beside this field.
Availability opens role by role and region by region as verified professionals are onboarded. Check back soon, or start now with the free mental-wellbeing check-in .
Verified role, not a generic label
Terms before payment
Crisis always comes first
Frequently asked questions
What is an online mental-health consultation?
It is a scheduled remote session with a professional whose role and scope should be clear before booking. The purpose may be orientation, assessment, counselling, psychotherapy, psychiatric evaluation or referral depending on the verified provider.
How do I know whether to choose a psychologist or psychiatrist?
A psychiatrist is a medical specialist who may consider medical treatment. A psychologist's assessment or intervention scope depends on exact training and role. If you are unsure, use role guidance or an orientation pathway rather than assuming the titles are interchangeable.
Is an online counsellor the same as a psychologist?
Not necessarily. Training, qualifications, registration and scope vary. Nily must display the actual credential and permitted service rather than relying on a broad title.
Can an online psychiatrist prescribe medicine?
An authorized psychiatrist may consider prescribing only after individual assessment and subject to jurisdiction, identity verification, clinical appropriateness and applicable law. A consultation does not guarantee any prescription or refill.
Does booking guarantee a diagnosis or medical certificate?
No. Diagnosis, documentation and certification depend on professional scope, adequate assessment and applicable rules. Nily must not sell a guaranteed outcome.
Can I get online counselling for anxiety or depression?
An appropriate professional may discuss anxiety, low mood or related concerns within verified scope. These search terms do not establish that you have a condition, and urgent or complex situations may need in-person or specialist care.
Is online mental-health consultation free?
Yes — your mental-health consultation is free. That covers the scheduled consultation itself; each professional’s scope and session format are shown before you book. It is not free 24/7 chat or crisis monitoring — for urgent support call Tele-MANAS at 14416 or 1-800-891-4416, and 112 for immediate danger.
What languages are available?
Only languages shown on verified live professional profiles are available. Do not infer language ability from location, name or marketing demand.
Is the consultation confidential?
The service should explain privacy, access, documentation and lawful or safety-related limits before booking. Do not promise absolute confidentiality or record sessions by default.
Can I use audio instead of video?
Available formats depend on the professional, service, identity requirements and clinical appropriateness. The live profile must show supported formats before confirmation.
Can a family member join?
Only with the user's informed agreement and when appropriate, except where an approved minor or safety pathway requires different handling. The professional should clarify roles and privacy.
Can a child or teenager use the service?
Only through the approved age-appropriate pathway with suitable professional scope and applicable consent, assent, guardian and safety processes.
What if I need help today?
Do not label a service "today" unless a verified slot is shown. If you need immediate support or cannot stay safe, call Tele-MANAS at 14416 or 1-800-891-4416; for immediate danger in India, call 112.
Is Nily monitored 24/7?
No. Scheduled consultations, forms, messages and email are not continuous crisis monitoring and do not guarantee an immediate human response.
What if online care is not suitable?
The professional or routing flow may recommend in-person examination, emergency help, a local specialist or another service. Nily must not keep a user online when a safer route is needed.
How can I contact Nily?
Email Info@annotatory.com for non-urgent product, privacy, booking support or partnership enquiries. Do not email crisis information or wait for email in an emergency.
Know who you are booking before you share your story
Compare the actual role, qualification, scope, language, fee and live availability, then request an appropriate consultation through a protected flow.
For immediate danger in India, call 112. If you may harm yourself, cannot stay safe or need immediate mental-health support, call Tele-MANAS at 14416 or 1-800-891-4416.
Non-urgent questions? Email Info@annotatory.com .